Refund policy

No Refund Policy for Wheels, Tyres, and Accessories

Thank you for shopping with us! We want to make sure you’re happy with your purchase, so here’s our no refund policy explained in simple terms:

1. Final Sale: All wheels, tyres, and accessories sold by us are final sale. This means once you buy them, you cannot return them for a refund.

2. Why No Refunds?: We have this policy because wheels and tyres are specific to your vehicle, and once they’ve been sold, we can’t resell them. We want to keep our prices fair for everyone!

3. Check Before You Buy: Please make sure you’ve chosen the right product for your needs before you complete your purchase. If you’re unsure, ask us for help! We’re here to assist you.

4. Exchange Policy: While we do not offer refunds, we are happy to exchange products within 30 days of purchase, provided they are unused and in their original packaging. If you need to exchange an item, please contact us, and we will guide you through the process.

5. Faulty Products: If there’s a problem with the product you bought (like it’s damaged or not working), please let us know right away. We’ll work with you to find a solution, which might include a replacement or repair, depending on the situation.

6. Consumer Rights: This policy is in line with New Zealand laws. You still have rights as a consumer, which means if a product is faulty or doesn’t match what was promised, you can seek help.

7. Questions?: If you have any questions about this policy or need help, feel free to ask us! We’re here to help make your shopping experience great.

Thanks for understanding our no refund policy! Happy shopping!